This Privacy Policy describes the ways in which Resolve Srl, with registered office in Galatina at Via Corso Porta Luce, 7 , collect, use, retains and protects the personal data of users who access the website [www.resolvesrl.it] or use the services offered by the real estate agency.

1. Owner of the processing of personal data

The owner of the processing of personal data is Resolve srl, with registered office in Galatina at Via Corso Porta Luce, 7 email: info@resolvesrl.it, telephone number: 3382401592 P.IVA Legal Office: 05331030758.

2. Types of data collected

A. Common personal data: Name, surname, address, telephone number, e-mail address, Tax ID code, Payment data, Property details.

B. Navigation data: IP addresses, device type, browser, Timestamp of visits and information relating to the use of the website.

C. Sensitive data: Only if you voluntarily provide users, as documents relating to property or financial condition.

3. Purpose of data processing

Personal data are collected and processed for the following purposes:
Provide the required real estate services (for example, purchase, sale, lease).
Manage and respond to requests for information, quotes or contacts generated via the website or other channels

Sending promotional communications, Newsletters and offers relating to real estate services offered by Resolve S.r.l if requested by the user).
Fulfill legal obligations, contracts and tax in relation to the operations carried out.
Improve the quality of the website and services through the analysis of navigation data.

4. Methods of data processing

Personal data are processed through automated and manual tools, in compliance with the principles of lawfulness, correctness and transparency. The data are kept for the period necessary to meet the purposes for which they were collected or to fulfill legal obligations.

5. Legal basis of the treatment

The processing of data is based on one or more of the following legal bases:
• execution of a contract or pre -contractual measures.
• Consent expressed by the user for sending marketing communications.
• fulfillment of legal and contractual obligations.
• legitimate interest of Resolve srl, In relation to the optimization of the services offered.

6. Communication of data to third parties

Personal data can be communicated to third parties who carry out support activities in Resolve Srl, such as legal consultants, marketing agencies, IT service providers, etc. The thirds involved process personal data as Data Processors, and are bound to comply appropriate security measures.

7. Transfer of data abroad

Personal data will not be transferred outside the European Union, except for cases in which it is necessary to fulfill contractual obligations with the user.

8. Rights of the interested party

Users have the right to:
• access your personal data.
• ask for the correction or cancellation of data.
• Limit the processing of your data.
• oppose the treatment, in particular for direct marketing purposes.
• request data portability.
• revoke consent at any time without affecting the lawfulness of the treatment carried out before the revocation.

To exercise their rights, The user can send a written request to the email address: info@resolvesrl.it.

9. Data security

Resolve Srl adopts appropriate technical and organizational security measures to protect personal data from unauthorized access, alterations, dissemination or destruction.

10. Data storage

Personal data are kept for the time necessary to meet the purposes for which they were collected, in accordance with the legal and contractual requirements.

11. Changes to privacy policy

This Privacy Policy could be changed over time. Each update will be published on the website and will be effective from the date of publication. The user is therefore invited to periodically consult this page to be informed about any changes.

12. Contacts

For any questions or requests relating to privacy policy or the processing of personal data, The user can contact Resolve Srl at the above contact details and present on the contact page